In order for our tracking to work you will either need to forward your emails from your main email or even better simply use your newly created email in your orders, to learn how to create your tracking email see this article: Tracking upload article.

If you choose to continue to use your current email you will want to log into your @gmail or other email account and set up email forwarding to your email.

If using gmail follow these instructions: Log into your gmail account, click on gear setting>see all settings>forwarding and pop. 

You then will click on add a forwarding email, make sure you have created your email then add it in the field.